Massage Therapy Protocol

We have created a comprehensive plan in compliance with the State of Texas for receiving services at Dimensions Massage Therapy. We strongly advice to review and follow all recommendations from the CDC before patronizing Dimensions Massage Therapy. This plan will be updated and edited frequently to remain in compliance with evolving information and guidance.


Please do not schedule an appointment and be sure to cancel any existing appointments if you have experienced any of the listed symptoms in the last 14 days:


- Cough

- Shortness of breath or difficulty breathing

- Chills

- Repeated shaking with chills

- Body aches

- Sore throat

- Loss of taste or smell

- Diarrhea

- Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit

- Known close contact with a person who is lab confirmed to have COVID-19


If you are in a known severe risk category for COVID-19 we also ask that you refrain from setting up any appointments until further notice. These risk include:


• People 65 years and older

• People who live in a nursing home or long-term care facility

• People with chronic lung disease or moderate to severe asthma

• People who have serious heart conditions

• People who are immunocompromised

◦ Many conditions can cause a person to be immunocompromised, including cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medications

• People with severe obesity (body mass index [BMI] of 40 or higher)

• People with diabetes

• People with chronic kidney disease undergoing dialysis

• People with liver disease


Scheduling a massage:


All massage until further notice will require an appointment made in advance over the phone, through the app or the website. To limit unnecessary contact we will require pre-payment for all services prior to arrival.


Client Protocol for arrival, presence and departure:


  • You may be asked to have your temperature checked and/or blood oxygen saturation checked upon arrival.

  • Do not show up more than 5 minutes prior to your appointment. If necessary wait in your vehicle or outside until your appointment time.

  • On our end we will arrange our schedule to limit client interactions with other clients as much as possible. However, there may be instances of start and end times occasionally lining up. In those scenarios we ask for you to keep as much distance as possible from one another.

  • Do not bring other people in with you. Our lobby is off limits to anyone that doesn’t have an appointment.

  • All clients and staff alike must wear mask or facial coverings in common areas. Clients may take off mask once in the treatment room while undressing for their massage session.

  • Do not touch objects or surfaces that are not necessary. This includes our water dispenser. Please allow your therapist to distribute any water that you may want or need.

  • Please store a Credit Card on file for gratuity and further purchases to limit contact with desk staff.

***Although we live by the schedule as massage therapist, please understand that we will have to be flexible with times on occasion. We will do our best to update you if an appointment is running behind prior to arrival but expect that this may happen.


Our Promise


We will be doing our best to provide a safe and sustainable place for you to receive massage and sauna services. To put your mind at ease we have developed protocols on our end to keep a sanitary environment. These include:


  • All therapist will be screened as assessed prior to their shift for signs, symptoms or exposure to COVID-19.

  • Thorough sanitation of therapist body between each massage session and after any exposure to common surfaces.

  •   Wiping down and sanitation of all surfaces between use including computers, landline phones, etc.

  •   Fully sanitize workstations, chairs, etc., after each client. This includes a complete wipe down with disinfectant cleaners or wipes of all surfaces touched and products used.

  •   Cleaning and disinfecting multi-use equipment and tools before use on each client.

  •   Discarding single-use equipment and tools after use on a single client.

  •   Wiping clean and disinfecting electrical equipment that cannot be immersed in liquid before use on each client.

  •   Storing all cleaned and disinfected tools and materials in a clean, dry, debris-free environment when not in use.

  •   Storing cleaned and disinfected tools and materials separate from soiled tools and materials.

  •   Thoroughly cleaning floors each day.

  •   Clean bleach washed linens and towels for all massage and sauna services

  •   Sanitize laundry baskets or reusable bags between uses, and do not use the laundry basket or reusable bag for clean towels.

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Dimensions Massage Therapy

at Westgate Shopping Center
 

4477 S Lamar Blvd

Suite #410

Austin, TX 78745

Phone: (512) 436-9191

© 2019 by Dimensions Massage Therapy.